Travel Alberta maintains this website to help the industry find information about Travel Alberta, its programs, and its services. Travel Alberta, who publishes and maintains the industry website, is committed to ensuring your privacy while you visit the site. All information is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act. 

The Travel Alberta Industry website connects you to the Travel Alberta departments and affiliated organizations that make up the Alberta tourism industry. This privacy statement covers the Travel Alberta Industry website (available at industry.travelalberta.com) and the websites of individual Travel Alberta departments, not the websites of our partners and affiliates. Each partner or affiliate’s website may have a different privacy statement depending on the nature of its site. You should review the privacy statement each time you submit personal information on a website. 

When you visit this website, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the Travel Alberta Industry website. This information includes: 

  • the page from which you arrived, 
  • the date and time of your page request, 
  • the IP address your computer is using to receive information, 
  • the type and version of your browser, and 
  • the name and size of the file you request. 

This information helps us assess our information services and is used only for this purpose.   

 USER SUBMITTED INFORMATION & CONTENT 

The only information collected that is used to identify you is information you give voluntarily. 

PERSONAL INFORMATION 

When you submit a question or comment, you may be asked for your name, e-mail address, or other information. When you sign up to receive an e-mail update of Travel Alberta news releases, you will be asked for your e-mail address. 

The above information is only used to process and respond to your question or comment, or to provide the e-mail update service 

ALBERTA TOURISM INFORMATION SERVICE (ATIS) ACCOUNT 

When you sign up for an Alberta Tourism Information Service (ATIS) account you will be asked for your name, e-mail address, and other business information. 

The above information is used to validate that you are a business that provides services within Alberta in order to provide you access to more sensitive Travel Alberta information and the ability to post your business information to the Travel Alberta consumer website.   

USER GENERATED CONTENT 

When you submit an Offer, Consumer Event, Industry Event, Job Posting or News Release, you will be asked for your business information, e-mail address, and other information. 

By submitting the above business information, you give Travel Alberta the right to display it anywhere they deem to benefit the Alberta Tourism Industry and Alberta marketing efforts. This includes, but is not limited to, TravelAlberta.com, Industry.TravelAlberta.com, media campaign websites, Social Media channels and syndicating content to other websites, mobile applications and platforms. Any content you post voluntarily is owned by you. Travel Alberta is not responsible for its accuracy, we are simply a conduit for displaying your information.   

COOKIES 

A cookie is a file that is placed on your hard drive with your temporary internet files while you are visiting a website. We use cookies to track how visitors use our site.  We do not store personal information in cookies, nor do we collect personal information from you without your knowledge as you browse this site. We do use cookies to aid in the collection of anonymous statistical information such as browser type, screen size, traffic patterns and pages visited. This information is then used to improve our service to you. If you wish, you may change the settings on your web browser to deny cookies or to warn you when cookies will be deposited. 

This website may use software to monitor unauthorized attempts to upload or change information, or damage the services provided.  No attempt is made to identify users or their usage patterns except during law enforcement investigations. 

SECURITY 

We make every reasonable effort to ensure that personal information is accurate and complete.  We rely on you to notify us if there is a change to your personal information that may affect our relationship.  If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases we may ask for a written request for correction. 

We protect personal information in a manner appropriate for the sensitivity of the information.  We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information. 

We use appropriate security measures when destroying personal information, including shredding paper records and permanently deleting electronic records.  Please note that the personal information you submit is secure once it reaches the government server. In transit between your computer and the server, however, it may not be secure. If you would prefer to raise a comment or question in person, please call 403-648-1000, in the province of Alberta. 

CHANGES TO PRIVACY STATEMENT 

From time to time, we review and revise our privacy statement to better reflect the changing nature of the web and ensure your personal information remains fully protected. 

CONTACT INFORMATION 

For more information about this privacy statement and associated privacy practices, please contact Travel Alberta’s privacy officer at privacyofficer@travelalberta.com.